Shipping policy

Last Updated: July 2026

At MarEd Hub 254, we strive to ensure your products reach you in the best condition and within the promised time frame.

Delivery partners by payment method

• Cash on Delivery (COD): Shipped via Parcelgrid, Speedaf, or Pickup Mtaani.
• Nairobi CBD & surrounding areas: Delivered by our in-house riders.
• Prepaid orders: Dispatched via your preferred courier.

Standard delivery timeline

• Our standard delivery window is [e.g. 2–5 working days], depending on your location and courier partner.

Order confirmation before dispatch

• All orders are dispatched only after our team confirms your order details with you by phone or WhatsApp. Fulfilment is subject to confirmation and availability of your selected size and variant.

Delivery charges

• Shipping fees are calculated based on your delivery location and shown at checkout before you confirm your order.

Delays

• We are not liable for delays caused by factors beyond our control, such as courier logistics issues, weather, or public holidays.

Questions about your delivery? Contact us anytime at +254 140 928565.